QA Analyst | E-commerce & Shopify Specialist | Travel Experience Curator
Exploring Opportunities
to deliver Excellence.
Lets Create Something
Extraordinary Together.

I am Crystal Cortes
I’m a Software Quality Assurance Analyst, problem solver, and tech enthusiast who thrives on simplifying processes and helping teams tackle business challenges. With experience in tech, eCommerce, and travel, I’ve built a career around blending my two passions: technology and exploration. I’m always looking for creative ways to streamline operations and stay ahead of the curve, constantly learning about new tech and leveraging third-party apps for smarter solutions.
What Sets Me Apart:
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Problem-Solving Pro: Whether it’s navigating complex software bugs or resolving unexpected travel disruptions, I’ve learned to stay calm under pressure, think critically, and find solutions that drive success.
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User Experience Enthusiast: I believe great customer service begins with understanding needs and delivering value. My diverse background in travel and tech allows me to empathize and craft solutions that truly benefit the end user.
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Collaboration Connoisseur: From working with cross-functional teams to building relationships with clients and partners, I’m passionate about fostering an environment where collaboration leads to innovation and mutual success.
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Idea Generator: Whether brainstorming creative marketing strategies or finding ways to streamline operations, I’m always thinking of fresh ideas to solve problems and keep projects moving forward.
Projects I've
Worked on
Featuring the brands and projects I’m proud to have worked on, delivering effective results every step of the way. Check my resume for an extensive list.




